New client Booking policy
$50 Deposit on all new client bookings.
Last minute cancellations / No shows heavily impact a business and is not something we can continue to absorb. Deposits will be safely kept on your client file for all ongoing treatments OR may be redeemed on the day of your appointment. In which case when you re-book a $50 deposit will be required again. In the case of a last minute cancellation or no show, this deposit is forfeited.
Existing clients Cancellation Fee
Current clients will be charged $20 (Current Cancellation policy), but for repeat late cancellations, you may be asked to pay deposits in the future as above.
This is to purely to cover the time lost.
Thankyou Kindly for your understanding and co-operation.